TY  JOUR
TI  Features of process management in trade and service companies
KW  process management
KW  trade
KW  service sector
KW  business processes
KW  optimization
KW  customer experience
JO  JOURNAL OF MONETARY ECONOMICS AND MANAGEMENT
AU  Semenova, L.V.
AU  Mal'sagova, H.S.
AU  Gulmagomedova, G.A.
PY  2026
IS  0
PB  ITBO University