%0 Journal Article
%T Customer Experience Management in Tourism and Hospitality Organizations: An Analytical Review of Terminology
%A Marchenko, T.I.
%K consumer journey, customer journey, contact points, shopping cycle, user experience, customer experience, consumer experience management, customer experience emotionalization, accumulated mass of customer experience, travel products and hospitality services
%J Journal of Applied Research
%D 2026
%N 
%P 0
%I ITBO University