The article examines the impact of the digitalization process of public administration as a factor in improving the quality and effectiveness of public administration in modern conditions. The article analyzes current issues and evaluates promising strategies and directions for digital transformation of public administration processes. The study identifies the most significant trends in the digitalization of public administration bodies. The author focuses on the following issues: the shortage of personnel with digital competencies, the outdated organization of administrative processes, cybersecurity, and digital inequality among regions. It is emphasized that public administration is transforming from a reactive response to problems to a proactive policy in the digital ecosystem. The importance of developing a regulatory framework at the municipal level, taking into account local specifics, is noted to ensure adaptive management of digitalization processes.
digitalization, public administration, digital economy, artificial intelligence, intelligent technologies, and management decision-making
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